Privacy Policy

Effective Date: July 10, 2026

Via Roma Event Center (“Via Roma,” “we,” “us” or “our”) is a wedding and event venue located in North Royalton, Ohio. This Privacy Policy explains how we collect, use, store and share information when you visit our website at https://viaromacle.com (the “Site”) or interact with our services through the Site.

By using the Site, submitting information through forms or interacting with embedded third-party services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Site.

1. Scope of This Privacy Policy

This Privacy Policy applies only to information collected through the Site and through forms, links and known embedded tools presented on the Site.

This policy does not apply to third-party websites or services that you may access through the Site, including event platforms, venue tour scheduling tools, payment processors, employment platforms, social media platforms or map services. Those services operate independently and are governed by their own privacy policies and terms.

2. Information We Collect

We collect information in the following ways: information you provide voluntarily, information collected automatically when you use the Site and information processed by third-party services that you choose to use through the Site.

Information You Provide Voluntarily

You may provide personal information when you:

  • Submit a contact or inquiry form
  • Submit a wedding, social event, corporate event or special event inquiry
  • Contact us via email or phone
  • Request information about event spaces, venue tours, catering, availability or related services
  • Submit an employment inquiry or application, if available through the Site
  • Sign up for future communications through a subscription form, if available

The types of information you may provide include:

  • Name
  • Email address
  • Phone number
  • Event date, guest count or event-related details
  • Inquiry or message content
  • Employment-related information submitted through an application or inquiry form, if applicable

Please do not submit sensitive personal information through standard website forms unless specifically requested.

Information Collected Automatically

When you visit the Site, certain non-personal and technical information may be collected automatically, including:

  • IP address and general geographic location derived from IP
  • Browser type, device type and operating system
  • Pages viewed, time spent on pages and navigation paths
  • Referring URLs and general traffic patterns

This information helps us understand how visitors use the Site and improve performance, content and usability.

3. Forms and Communications

Website Forms

Forms on the Site may be used for general inquiries, event inquiries, wedding inquiries, venue tour requests, employment inquiries or other communications. Information submitted through forms is used only for purposes related to your submission, such as responding to your inquiry, providing information, reviewing availability or maintaining appropriate internal records.

Information submitted through event inquiry or booking-related forms may be received or processed through third-party event management platforms we use to manage inquiries and events, such as Tripleseat. Those platforms process information on our behalf and in accordance with their own privacy policies.

Email and Phone Contact

The Site includes email and phone links that allow you to contact us directly. Information you provide through these channels is used to respond to your communication, provide requested information and maintain appropriate internal records.

4. Event Services, Scheduling and Payments

Event Inquiries and Scheduling

The Site may include links to or embedded access for third-party services used for event inquiries, venue tour scheduling, special event registrations, ticketed events or related services. When you interact with these tools, the information you submit may be collected and processed directly by the third-party provider and is subject to that provider’s privacy policy and terms of use.

Submitting an event inquiry, tour request or special event registration through the Site or a third-party platform does not guarantee availability or confirmation unless confirmed directly by Via Roma or the applicable service provider.

Deposits and Event Payments

The Site may include links to third-party platforms for deposits, event payments, ticket purchases or other transactions. Any information submitted for payment or transaction processing may be processed by the applicable third-party provider under its own privacy policy.

We do not store or process payment card information directly through standard Site forms.

5. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • Responding to inquiries and customer communications
  • Providing information about our event spaces, venue tours, catering, bar services, events and availability
  • Reviewing and responding to wedding, social event, corporate event or special event inquiries
  • Managing event, tour and customer service communications
  • Reviewing and managing employment inquiries or applications, if applicable
  • Improving website content, structure, performance and usability
  • Maintaining internal records and operational documentation
  • Protecting the security and integrity of the Site
  • Complying with applicable laws and legal obligations

We do not sell your personal information. We do not use information submitted through Site forms for behavioral advertising unless clearly disclosed through an applicable consent tool or updated privacy notice.

6. Cookies and Tracking Technologies

Cookies

Cookies are small data files stored on your device. The Site may use cookies and similar technologies for analytics, performance, functionality and security.

Cookies may be used to:

  • Support site performance and load behavior
  • Measure traffic patterns and page engagement
  • Understand how visitors navigate the Site
  • Maintain basic website functionality

Analytics

The Site may use Google Analytics, Google Tag Manager or similar analytics tools to understand how visitors interact with the Site. These tools may collect:

  • Pages visited and time spent on pages
  • Device and browser information
  • General location derived from IP address
  • Referral sources
  • Basic interaction and traffic data

Analytics data is used in aggregate to improve the Site. We do not use analytics tools to identify individual visitors through standard Site activity.

Managing Cookies

Most browsers allow you to control or disable cookies through settings. Disabling cookies may affect how the Site functions.

You may also opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

7. Email Subscriptions and Marketing Communications

The Site may include a subscription form or other signup option that allows visitors to request updates, offers, event information or future communications.

If you sign up for marketing communications, we may use your email address to send updates related to Via Roma, including event news, public happenings, promotions, venue updates or related announcements. You may unsubscribe at any time by using the unsubscribe link in the email or by contacting us directly.

Email subscriptions and marketing communications may be managed through a third-party email marketing platform, such as Mailchimp, which stores and processes subscriber information in accordance with its own privacy policy.

We do not sell email subscription information to third parties.

8. Events, Promotions and Alcohol-Related Communications

The Site may include information about special events, private events, entertainment, wine, cocktails, beer, spirits or event bar services.

Any alcohol-related content or communication is intended only for individuals of legal drinking age. We do not knowingly collect personal information from individuals under the legal drinking age for the purpose of alcohol-related marketing.

9. How We Share Information

We may share information only in limited circumstances, including:

  • With trusted service providers that support website operations, form processing, event management, email marketing, analytics, hosting, security, communications or customer service
  • With third-party platforms you choose to use through the Site, such as event, scheduling, employment or payment platforms
  • With internal team members who need the information to respond to inquiries, manage events or provide services
  • When required to comply with applicable laws, regulations or legal processes
  • To protect our rights, property, guests, employees, users or the security of the Site
  • In connection with a business transaction such as a merger, acquisition, reorganization or sale of assets

We do not share personal information beyond what is reasonably necessary to operate the Site, respond to requests and provide services.

10. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

  • Responding to inquiries and maintaining communication records
  • Managing event, venue tour or customer service communications
  • Reviewing employment inquiries or applications, if applicable
  • Meeting legal, tax or regulatory obligations
  • Maintaining website security and operational logs

When information is no longer needed, we take reasonable steps to delete or anonymize it.

11. Data Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information from unauthorized access, misuse or disclosure. However, no method of internet transmission or electronic storage is completely secure.

You should avoid submitting sensitive information through standard web forms or email. If you believe there has been a security issue involving the Site, contact us promptly.

12. Children’s Privacy

The Site is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been submitted, we will promptly delete it.

13. External Links and Third-Party Services

The Site may include links to third-party websites or embedded services, including event platforms, venue tour scheduling tools, payment processors, employment platforms, social media platforms, map services and other tools.

We do not control these third-party services and are not responsible for their privacy practices. Your interactions with third-party services are governed by their respective privacy policies and terms.

14. Your Privacy Rights

You may request to:

  • Access personal information you have submitted through the Site
  • Correct inaccurate information
  • Request deletion of your information, subject to legal and operational requirements

To make a request, contact us using the information below. We may need to verify your identity before fulfilling certain requests.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, Site features, third-party tools or legal requirements. The effective date at the top of this page indicates the most recent version.

Continued use of the Site after updates are posted constitutes acceptance of the revised policy.

16. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

Via Roma Event Center
8922 Ridge Road
North Royalton, OH 44133
Phone: 440-672-7662
Email: info@viaromacle.com
Website: https://viaromacle.com